Just over a day after Facebook, Instagram, and Whatsapp’s six hour long outage, #JioDown is trending on Twitter as Jio’s services are reportedly not working. Many Reliance Jio Customers have been reporting the same on DownTracker, which is a platform that specifically tracks internet outages so that customers know what’s going on. Currently, there are more than 4,000 reports of issues with Jio’s network reported on DownTracker, and if the issue isn’t resolved quickly, there reports are likely to increase in number. Based on the data shared on DownTracker, the issues with Reliance Jio’s network started around 9:30 am this morning, and spiked within an hour.
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As per the reports on DownTracker, users in Delhi, Mumbai, Bengaluru, Raipur and Indore are facing connectivity problems with Jio. While some users are reporting minor signal issues, others are saying that the network is not working at all. The company has not issued an official statement regarding the outage and why it has happened. However, it has confirmed that there are connectivity issues today via its official Twitter account.
The JioCares handle on Twitter, which has been created solely to respond to customer queries, has been active during the outage, letting people know that it’s not the internet, it’s their network.
As this is a working day, Reliance Jio is likely to face many complaints from irate customers. We can expect public sentiment to reflect in the company’s stock prices tomorrow (or by closing day today). The Facebook outage caused the tech giant to lose 6 Billion USD over the course of 6 hours – we’ll only know the impact of this outage on Jio’s revenue by tomorrow.
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